5 Things to Do When Hiring a Tile Installer

Installing tile might seem like a simple DIY project, but the difficult thing about tile is that it doesn’t take much to go wrong. And once one tile is slightly misplaced, the whole thing is thrown off. Tile installation mistakes are tough to cover up and fixing them often requires ripping up the floor and starting from scratch. 

Hiring a professional tile installer is always a great idea and sometimes necessary if you are installing tile with a complex pattern or special edging. But finding the right installer can feel overwhelming. Who should you hire? Here are five things to do that will help you find a high-quality tile installer.  

Find Someone with Experience and a Proven Track Record

While it may feel tempting to hire a handyman, carpenter or other non-tile expert, resist the urge and hire someone with at least three years of experience installing tile, someone with a proven record in both floor and wall tile.

Talk to Showroom Reps or Commercial Contractors

While you’re out shopping for tile, take advantage of the wealth of knowledge that contractors, architects, designers, and showroom sales people have. They have experience working directly with qualified installers and can point you to people they know and trust. 

Consider talking to a commercial contractor as well. The clear majority of tile sold in the U.S. goes into commercial buildings—they are some of the most experienced professionals and they know the best tile installers. 

Stop by your local Daltile store or sales center and get tips and advice from people who work with installers and contractors every day.

Make Sure Your Installer Is Licensed, Certified, and Insured

Always verify that your prospective installer is certified, licensed, and has current insurance. Membership in the NTCA (National Tile Contractors Association) is a necessity for a pro-grade job. Also check out whether your prospective installer has training through the Ceramic Tile Education Foundation (CTEF). The CTEF provides training and assessments for installers and certifies they are equipped with the latest techniques for a growing and changing tile industry.

Remember to Ask the Important Questions

Asking the right questions can help you learn a lot about prospective tile installers. Remember to ask these key questions:

•    How long will the project take?
•    How much tile is needed?
•    How many people will be working on the project?
•    Have you ever worked on projects like this before (large format tile, wood look, etc.)

Ask to See Pictures of Completed Projects

Ask your perspective tile installer to see pictures of completed projects or look them up on social media. Look closely and you can tell the work of a good installer from a great one. 

The tiles should have even spacing and perfectly straight grout lines. Make sure the layout is balanced and that cut tiles are the same size even if they are on opposite ends of the room. Pay attention to windows, doors and corners, as these are the trickiest places to work around and are a good indication of the tile installer’s skill level. Large gaps, too much grout or any ill-fitting tiles are unacceptable. 

By using our website, you agree to our Privacy Policy and Terms of Use, which explains our use of cookies and similar technologies.